Touchpad Scroll Not Working in Windows 11? How to Fix! [SOLVED]


With Microsoft releasing its latest operating system, Windows 11, users can access many more features and functionalities.

However, it could be better. Windows 11 does come with its share of problems and bugs.

One of its biggest problems is that the two-finger scroll needs to be fixed. Anyone using a laptop touchpad knows that using two fingers on the Touchpad is how you use the scroll.

It is a serious problem, as two-finger scrolling makes it generally easier to navigate your Laptop.

Sometimes it is not just the Touchpad but also the mouse, which may create some issues.

In addition, the scroll not working means that you have to manually use the sidebar to go up or down a page which can be annoying.

It may be because your Laptop needs a hardware repair, but in most cases, it is not so, and some software malfunction is involved in this mess.

So, we are here to tell you how to fix the Touchpad scroll on your Laptop.

But, before we proceed, let us ensure that the solution can be used to fix Touchpad scroll for any laptop of any brand with Windows 10/11, be it Dell, HP, Lenovo, Acer, etc.

How To Fix the Touchpad Not Scrolling in Windows 10?

Touchpad Scroll Not Working in Windows 11? How to Fix! [SOLVED] 1

As already said, there can be multiple reasons why your touchpad scroll is not working. So, without further ado, let us look into each possible reason and their solution.

Check Touchpad Status in Settings

If you connect a mouse in windows, the Touchpad is automatically disabled. So, if you have ever connected your mouse to your Laptop and afterward the Touchpad stopped working, this might be the reason.

To correct this, you have to go and switch it on manually. So follow the steps below to fix Touchpad:

  1. Go to settings.
  2. Next, go to Bluetooth & devices > Touchpad.
  3. Enable the Touchpad by clicking the “On/Off” toggle button.
  4. Also, tick the checkbox that says “Leave touchpad on when a mouse is connected” to avoid such problems.

Change Pointer scheme

A lot of times, the default point scheme may cause trouble for your Touchpad.

So, if all permissions are given to the Touchpad, and it is still not working, try to change the pointer scheme to a different one to see if that works. To do so, follow the steps below:

Touchpad Scroll Not Working in Windows 11? How to Fix! [SOLVED] 2
  1. Press Windows key + R to open the Run command.
  2. Type “main. cpl” and “OK.”
  3. Here select “Pointers.”
  4. Under “Scheme,” choose any pointer scheme other than the selected one.
  5. Next, click “Apply” and “OK.”

Check Touchpad Compatibility

You may have all the settings enabled for Touchpad on your Windows 11, but the Touchpad is still not working. One of the reasons can be that the version of Touchpad on your Laptop is not supported anymore.

As windows do have regular updates always sent in, you may still need to update the Touchpad configuration to the latest one, resulting in the multiple gestures not being supported.

So do ensure that your Touchpad is compatible with your current OS version.

Update Touchpad Driver

Your Touchpad may not work as it is not up to date.

To ensure it is up to date, go to Device Manager > Mice and other pointing devices > Synaptics Pointing Device > Driver > Update Driver > OK> Restart your Laptop.

Roll Back Touchpad Driver Update

Similar to updating drivers, a lot of times, the updated Touchpad driver may malfunction. For example, it might not be compatible with your OS and thus creating problems.

So, you can roll back your touchpad driver to the previous update.

To do so, go to Device Manager > Mice and other pointing devices > Synaptics Pointing Device > Driver > Roll Back Driver > OK> Restart your Laptop.

Check Mouse Properties

To check mouse properties, i.e., the touchpad properties, do the following:

  1. Press Windows key + R.
  2. Type “main.cpl” in it.
  3. Select Touchpad Tab or Settings Tab to enable a two-finger scroll.
  4. Next, Enable all touchpad options by checking the checkboxes and pressing “OK.”

Registry editor changes

First, type “regedit” in the Windows taskbar search box to check this setting. Next, go to registry editor > File > Export.

Now go to the path “HKEY_CURRENT_USER\Software\Synaptics\SynTP\TouchPadPS2”. Next, you have to empty the value of fields 2FingerTapPluginID and 3FingerTapPluginID.

Next, you have set some values to certain fields viz – 

  1. 2FingerTapAction (Value = 2)
  2. 3FingerTapAction (Value = 4)
  3. 3FingerTapPluginActionID (Value = 0)
  4. MultiFingerTapFlags (Value = 2)

Enable Finger Scroll from Settings

It may also be that your Touchpad is not working because it is not enabled in your settings. So, follow the steps below to enable it if it is not.

  1. Open Settings.
  2. Then go to Bluetooth & devices > Touchpad.
  3. Next, Find the option called “Scroll and Zoom” and expand it.
  4. You will find a checkbox labeled “Drag two fingers to scroll.” Select it. 

Restart Windows explorer from task manager

To restart Windows explorer from task manager, press CTRL + SHIFT + ESC to go to task manager, or you can manually type task manager in the search bar.

Now select “Windows explorer” and right-click on the drop-down menu. Finally, select “restart” from the menu, and your Laptop will restart. 

Enable Virtual Scrolling

To enable virtual scrolling on your Windows 11, follow the steps below:

  1. Type “Control Pane” in the Windows search bar.
  2. Click on Hardware and Sound > Devices and Printers > Mouse.
  3. Select “Pointing Device Properties” and click “Device Settings” here.
  4. Check the “Virtual Scrolling” and “Long Distance Scrolling” options here.
  5. Lastly, select the “Scrolling region” on your Touchpad.

Check with OEM Gesture App

A lot of times, it can be a configuration issue with your OS. You may be unable to check the compatibility through Windows settings directly.

Many OEMs offer a separate application to configure your Touchpad gestures if you cannot check.

So, check with the OEM Gesture App if your two-finger scrolling and other Touchpad functionalities are working. 

Reboot or Restart Your Laptop

A lot of times, the problem is much simpler than you think. Sometimes a simple restart or reboot of your Laptop will do the trick.

However, it just might happen that the Touchpad driver hadn’t started properly when you switched on your Laptop and thus is not working correctly.

So, before trying anything else, you should give it a reboot.


This concludes our article on how to fix the Touchpad scroll on Windows 11. These are the ways you can fix your Touchpad yourself through some software configuration.

But it might be so that your Touchpad scroll is not working because of hardware issues, and the pad needs to be repaired or replaced. Then we can not help you, and you must take your Laptop to a professional to get that fixed.

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